CG Menu

How to show allergen information on your menu

2 min read ·

For a guest with a food allergy, accurate allergen information is a matter of safety, not preference. The most practical approach is to mark which of the 14 major allergens each item contains, add diet tags such as vegan and gluten-free, and train staff to check with the kitchen when asked. A digital menu makes it easy to show this per item without running out of space.

The 14 major allergens

EU Regulation 1169/2011 on food information to consumers, and the Turkish Food Codex labelling rules, list 14 groups of substances that cause allergies or intolerances:

AllergenCommonly found in
Cereals containing glutenBread, pasta, pastry, battered fried food, bulgur
CrustaceansPrawns, crab, lobster
EggsMayonnaise, desserts, pastry, meatball mixes
FishFish dishes, some sauces and soups
PeanutsDesserts, sauces, granola
SoybeansSoy sauce, some breads and processed foods
Milk and lactoseCheese, yoghurt, butter, milk desserts, cream sauces
Tree nutsHazelnuts, walnuts, almonds, pistachios; baklava, pesto
CelerySoups, salads, stock
MustardSauces, dressings, marinades
SesameSimit, tahini, hummus, bread toppings
Sulphur dioxide and sulphitesWine, dried fruit, some pickles
LupinSome flours and baked goods
MolluscsMussels, squid, octopus

This article is general information. For your legal obligations, rely on the regulations in force where you operate and your local food authority.

How should allergens be shown on the menu?

  • Per item: show allergens next to the item, not in a general footnote at the end of the menu.
  • Consistent names and symbols: use the same naming everywhere so guests can scan the whole menu quickly once they have learned it.
  • Diet tags are separate: “vegan”, “vegetarian” and “gluten-free” are diet tags; they complement the allergen list rather than replace it.
  • Cross-contamination note: add a short general note that items prepared in the same kitchen may contain traces of allergens.
  • Update when recipes change: when a supplier or recipe changes, change the allergen info too. In a digital menu that is a single edit.
  • In every language: tourists should be able to read allergen info in their own language; see multilingual menus.

Staff and kitchen

However accurate the menu, guests may still ask. Service staff should check with the kitchen rather than guess, and the kitchen should use separate boards and equipment for allergen-free dishes. Notes such as “peanut allergy” must reach the kitchen intact; the kitchen display shows item notes together with the order.

Allergens and nutrition in CG Menu

In the CG Menu QR menu you can mark which of the 14 allergens each item contains, add vegetarian, vegan, spicy and gluten-free tags and, if you wish, enter calories, protein, carbohydrates and fat per portion. Allergen and tag names appear in Turkish, English, German or Russian to match the menu language, and in English for other languages.

Frequently asked questions

Is a “gluten-free” tag the same as the gluten allergen?

No. The allergen list shows that an item contains gluten; the “gluten-free” tag highlights that it does not. Mention any cross-contamination risk separately.

Is it enough to give allergen information only when asked?

Obligations depend on local regulations. Showing it on the menu in advance lets guests choose with confidence and takes pressure off staff.

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